Many property disputes “could be amenable to machine-made decision-making” in the future, the Master of the Rolls has ...

Digitally excluded consumers need law firms to maintain “meaningful offline routes” to services because “digital transformation is not inherently progressive”, says a report for four legal regulators.

Listed law firm Gateley has estimated that “pre-budget transactional inertia” shrunk its revenue by around £3m, wiping out ...

The Legal Services Board has expressed “significant concerns about the viability” of the Legal Ombudsman scheme as it ...

An essential part of the client risk assessment is the need to explain the thinking behind whatever risk rating we decide to ascribe to a particular client – a rationale justifying our decision-making ...