HandyDART is set to see service upgrades for its 32,000 registered riders across Metro Vancouver as the TransLink Board of ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

Research from POPX reveals widespread channel adoption of artificial intelligence (AI) to improve operations and security.

CALGARY, AB / ACCESS Newswire / November 19, 2025 / Southland Registrations Ltd., a trusted provider of registry services in Calgary for more than 30 years, has been honoured with the 2025 Consumer ...

I remember opening The Facts newspaper in the summer of 2022 and seeing a story written about a man who I’d known for a good amount of time. He was 80 years old and was being inducted into the Prairie ...

Data Facts announces their eighth year ranked on the list for Pre-Employment Screening, which is based on feedback from current clients. This recognition reflects our ongoing commitment to setting the ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty Amazon is one of the world's largest retailers, which means it has perfected the process of quickly ...

Sometimes the help you need doesn't fit in one of the pre-recorded number dial options, and speaking with a human on the other line is really what you need. With Best Buy's Techtober sale on the ...

Airfreight carrier BSP Trans said it’s improving efficiency and customer service by using Carrier Logistics FACTS transportation management system (TMS). BSP Trans said the FACTS implementation ...

AI-driven insights are reshaping customer experience (CX). What once felt experimental is now becoming a central part of how brands listen, respond and deliver value. With AI in CX, businesses can now ...

People often lash out when they feel rushed or stressed. This woman works as a checker at a busy store. She encountered an impatient customer who took her frustration out on her The customer was ...