Listed law firm Gateley has estimated that “pre-budget transactional inertia” shrunk its revenue by around £3m, wiping out ...

The Legal Services Board has expressed “significant concerns about the viability” of the Legal Ombudsman scheme as it ...

Many property disputes “could be amenable to machine-made decision-making” in the future, the Master of the Rolls has ...

Digitally excluded consumers need law firms to maintain “meaningful offline routes” to services because “digital transformation is not inherently progressive”, says a report for four legal regulators.

An essential part of the client risk assessment is the need to explain the thinking behind whatever risk rating we decide to ascribe to a particular client – a rationale justifying our decision-making ...