Genesys Cloud AI ARR grows more than 2X the rate of Genesys Cloud ARR during the period SAN FRANCISCO-- ( BUSINESS WIRE )-- Genesys ®, a global cloud leader in AI-Powered Experience Orchestration, ...
This latest recognition follows the company's position as a Leader in the IDC MarketScape: Worldwide General-Purpose Conversational Artificial Intelligence Platforms 2025 Vendor Assessment (US52972625 ...
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Genesys International launches India's first 3D subsurface mapping
Genesys launches India's first 3D subsurface mapping thereby addressing a crucial need in Infrastructure development ...
Expert AI predictions for 2026 reveal that AI will become more than a fast tool but more human-centric, requiring soft skills ...
Genesys®, a global cloud leader in AI-Powered Experience Orchestration, has been recognized as a Leader in the Frost Radar™: Workforce Engagement Management (WEM), 2025 Report. Frost & Sullivan ...
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Henry Ford Genesys strike reaches three-month mark with no resolution in sight
GRAND BLANC TOWNSHIP, Mich.The strike at Henry Ford Genesys Hospital has now reached the three-month mark, with no apparent ...
Along with featuring AI-using customers like Centrica and Priceline, Amazon Connect doubled down on its “Connect is AI” ...
After dealing with a fragmented tech stack, Aterian rebuilt its CX around Genesys Cloud.
Unionized registered nurses and case workers at Henry Ford Genesys Hospital in Grand Blanc Township have been on the picket line since Sept. 1.
Oumair Aejaz was sentenced to 35-60 years in prison on 31 counts of sexual misconduct. The investigation against Aejaz began ...
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