Strong Enterprise Adoption of Genesys Cloud AI Drives Company Momentum in the Third Quarter of Fiscal Year 2026

Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced continued strong momentum during the third quarter of fiscal year 2026 (Aug. 1 – Oct. 31, 2025). The Genesys ...
TMCnet

Genesys Recognized as a Leader in the IDC MarketScape: Worldwide Conversational AI Platforms for Front-Office Use Cases 2025-2026 Vendor Assessment

This latest recognition follows the company's position as a Leader in the IDC MarketScape: Worldwide General-Purpose Conversational Artificial Intelligence Platforms 2025 Vendor Assessment (US52972625 ...
No Jitter

Aterian consolidates CX with Genesys Cloud

After dealing with a fragmented tech stack, Aterian rebuilt its CX around Genesys Cloud.

Genesys Recognized as a Leader in Frost Radar(TM): Workforce Engagement Management, 2025 Report

Genesys(R), a global cloud leader in AI-Powered Experience Orchestration, has been recognized as a Leader in the Frost Radar(TM): Workforce Engagement Management (WEM), 2025 Report. Frost & Sullivan ...

Genesys wins GovConnect Award for Varanasi Digital Twin platform

Genesys wins the GovConnect Award for its Varanasi Digital Twin platform, enhancing urban governance with cutting-edge ...
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Genesys wins GovConnect Award for Varanasi Digital Twin Map, boosts spatial-intelligence-led governance

Genesys has been awarded the GovConnect Award for its innovative Digital Twin Map, enhancing urban governance in Varanasi ...
TMCnet

Genesys Recognized as a Leader in Frost Radar™: Workforce Engagement Management, 2025 Report

Genesys®, a global cloud leader in AI-Powered Experience Orchestration, has been recognized as a Leader in the Frost Radar™: Workforce Engagement Management (WEM), 2025 Report. Frost & Sullivan ...