The highest ideal of customer service is ease—not just a frictionless, personalized experience for customers themselves, but ...

PRESSADVANTAGE – Rocket CRM has announced an expanded focus on its marketing automation system, highlighting the increasing ...

Executives from Adobe, Microsoft, Netomi, Oracle, Pega, PROS, Salesforce, SAP, ServiceNow, SugarCRM, Verint and Zoho answer the question: What is CRM in 2026?

Next-generation CRM solutions prioritise data security, ensuring customer trust and compliance while managing sensitive ...

PRESSADVANTAGE – Rocket CRM has introduced an enhanced version of its Missed Call Text Back feature, designed to help organizations maintain consistent communication even when inbound calls go ...

A CRM can be transformed from a simple client tracking tool into a powerhouse of growth that fuels your success while keeping client relationships personal and authentic.

By aligning marketing, sales and CX within a single platform, businesses can transform isolated efforts into a cohesive, high ...

New report from Globant uncovers the tech trends leading development and innovation in 2026: from agents capable of executing ...

PRESSADVANTAGE – Rocket CRM has announced the launch of an innovative communication tool designed to address missed customer interactions, further enhancing operational efficiency for businesses of ...

FPT today announced its Smart Showroom Accelerator solution, which enables auto dealers to turn data into decisions that ...

Fluents.ai has launched Fluents Omnichannel, a unified artificial intelligence architecture to bridge the gap between voice AI, SMS, and webchat. Fluents.ai's new platform maintains "Continuous ...