Much of managing people is navigating intangibles. Aspects of business like sales and marketing can be somewhat quantified into a spreadsheet — customer locations, promotions that generate purchases, ...

A large field service organization with technicians working around the country had a problem. Every day, the technicians performed their work well. They had the instruments, knowledge, tools and gear ...

I'm at the HDMA CVOC meeting listening to a panel discussion related to technology's impact on the workforce, particularly the driver and the service technician. It occurs to me that we use tablets ...

Rugged smartphones and small handheld devices end up being a great fit for OHS specialists who spend time at a wide variety of work sites, from oil and gas wells to petrochemical plants to refineries.

The tools of an automotive technician have evolved way beyond wrenches. A survey conducted by Anyline, a provider of artificial intelligence-powered data-capture software, found 70% of technicians ...

Are you a teacher who leads others in using technology? Or, are you a technology specialist in your school? As a technology guru, do you spend your day leading instruction or fixing technology? The ...

The trucking industry needs to hire about 30,000 maintenance technicians to keep up with demand. To meet this challenge, fleets and maintenance providers are working to get the most from the ...

Air conditioning and heating systems are perhaps the most consumer-facing products in the HVAC industry, but technicians’ tools are the products that make it all possible. Though end users might not ...

Hospital and health-system pharmacies are increasingly using technology and expanding the duties of pharmacy technicians to improve medication safety and to allow pharmacists to increase their roles ...

From the roads we drive on to growing commercial and industrial areas to the homes we live in, construction projects help breathe new life into under-utilized areas, create new spaces for communities ...

The role of an individual who services and maintains commercial vehicles has shifted significantly over the last several years, as has their title. While some will use both mechanic and technician ...