Problems during the installation of an enterprise resource planning system at an Australia-based company have led to an estimated cost overrun of $21 million — and a claim against the software vendor, ...

Enterprise resource planning systems play a vital role in the digital workplace, providing a centralized system for tracking and managing a variety of processes. They often act as the “single source ...

"Glitches in Payroll System Spark Furor" ... "City Fires Vendor Over ERP Implementation Problems" ... "City's Financial System Upgrade Runs Into Problems" ... "County Will Try Again to Modernize ...

In the things you must read today department check out Michael Krigsman's analysis of a bankruptcy filing by American LaFrance, a maker of custom firefighting equipment. In the filing, American ...

ERP systems tend to outlast the IT professionals who implement them, causing headaches for the CIOs who are subsequently brought it to integrate and upgrade them -- and manage the business side's ...

While some talk about the Wild West of software implementation, it’s time to put some specificity around what’s going wrong out there. Unfortunately, a lot of the pain starts before a deal is even ...

It's common knowledge that training is a key reason why large-scale ERP implementations fail. Knowing the symptoms of insufficient planning, execution or poor training delivery is the first step to ...

Want to get a good argument going in IT circles? Ask someone about the effectiveness and return on investment of enterprise resource planning software--programs designed to integrate the scattered ...

Roula Khalaf, Editor of the FT, selects her favourite stories in this weekly newsletter. The recent decision by NCC Group, a Manchester, UK-based IT security company, to write off a £6.9m investment ...

ERP systems tend to outlast the IT professionals who implement them, causing headaches for the CIOs who are subsequently brought it to integrate and upgrade them — and manage the business side’s ...