We all know that opportunity for a first impression is critical. So the Department of Commerce through Miami University Regionals E-Campus has designed an online four-week course to help you and your ...

To instill a culture of dynamic, innovative, and continuous dedication to customer service at CWRU, all new employees should take a four-course general CWRU customer service training offered under the ...

Laura is a freelance writer specializing in small business, ecommerce and lifestyle content. As a small business owner, she is passionate about supporting other entrepreneurs and sharing information ...

Improving customer service is among the most important steps to bringing more value to your customers. A recent study by Dimensional Research found that over 50% of customers make additional purchases ...

You are able to gift 5 more articles this month. Anyone can access the link you share with no account required. Learn more. PARIS – The Central Maine Community College Corporate and Community Services ...

Every company should offer customers the best possible service and experience. When customers feel appreciated and respected by an organization, they become repeat customers. When they feel the ...

Opinions expressed by Entrepreneur contributors are their own. Businesses face a variety of challenges managing employees. With so many different personalities in one place, conflicts and issues will ...

The London Eye is aiming to reduce its staff absence rate by 20 per cent through the introduction of a customer-service training course. Personnel Today articles are written by an expert team of award ...